There have been lots of debates regarding the efficacy of consumer protection law in several countries across the globe (India is certainly not an exception) but it is also true that the same notion has become attention-grabbing increasingly. Hence, prior to we delve into the Indian scenario, we must take the basic definition of consumer protection law into consideration. It may make the concept easier and more comprehensible to us. Consumer protection law, in a nutshell, can be defined as a law that is destined to protect the rights of consumer. Its basic job is to make fair contest, free flowing of true information in the marketplace a reality, instead of any reverie. The Consumer laws are intended to thwart businesses that get engaged with unfair practices so as to prevail over own competitors in the pertinent industry and also to help common consumers from getting vulnerable to the ominous designs of corrupt practices. If you do regard consumer protection law as a great weapon in the hands of common clientele, credit goes to the Indian government only. And the reason is not far to see. this is nothing other than a sort of government regulation and its first and foremost aim is to defend the interests of general consumers. It should be noted that the consumer protection is directly connected to the notion of "consumer rights". In a country like India, there have been lots of movements and struggles to safeguard consumers. Now question remains how far it is successful. Well, this is quite difficult to say. In a vast country like India, lots of differences do exist and along with it lots of problems. But it is needles to say that legalization of any concept makes the state interfere during necessity. These days any consumer can move to the highest form of judiciary to seek justice. Here lies the success.
Consumer protection law The purpose of Consumer protection law is to make the business fair between both consumer and the maker; however there are still loop hole in this system, which leads to benefits either completely in the favour of consumer or the maker. Many times consumers sue the products on the basis on their punch line and the makers have to bear the cost, but that just the part of the product identity. Since the consumer forum is more for consumers, I think they only have the win- win situation.
Consumer Protection Laws Consumer Protection law is basically to protect consumers from the wrong ideas of the manufacturers or the service providers. This law recently is gaining force as this is actually breaking the monopoly created by the makers and providers of the products and services; where the consumer were always on the lost. But now this law has empowering the consumers, thus building fear in the minds of makers and satisfaction in the minds of consumers.
in a country like India we first need awareness rather than just making some laws like consumer protection law about which not many of us know. what use of it when no citizen is aware of such rights endowed to them?? however it is a good initiative from governments counterpart to ensure that consumers are not cheated but due to ignorance most them are!!
its really nice to see that in a country like india where all other laws are not so made stringent, consumers protection laws are made with good efficiency of working. moreover a toll free number is also given where any customer can reach the authorities and plead their grievances and lodge complaint if the client is faulty.
This is indeed a good act that provides some great rights to the people who consume things or buy things from various shops. consumer protection laws are very important and people should use them when time comes. They can now cannot be fooled by the shopkeepers and should ask for the bill always they purchase anything.
Though such a law has been enforced in India, very few people know about and a scarce people put it to some use. I think the awareness of people must be increased so as to give them an idea of the law and how to put it to use. Consumers are cheated by many manufacturers so as to gain more profits, but the Consumer protection Law can help consumer to ask for their right to get back money or the quality product for which they are paying.
Consumer Protection Act 1986 seeks to provide for superior protection of the welfare of consumers and for the intention, to make provisions for the establishment of Consumer councils and other authorities for resolution of consumer disputes and for issues connected therewith. It also seeks to promote and protect the rights of the consumers. Those rights includes protection against marketing of goods which are hazardous to life and property, information about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices, assurance that whenever possible they can access to an authority of goods at competitive prices and that consumers interest will receive due consideration at appropriate forums, right to be heard and receiving consumer education. It is designed to provide speedy and simple redressal to consumer disputes. But now the question is how far is the Consumer Protection Act able to achieve its aim and objective?
Consumer Protection Laws in India came into force in 1986. This act was enacted to provide protection to the consumers against manufacturers and sellers. However, until sometime, the these laws were unknown to people and they were cheated by the sellers and manufacturers. In recent time, it has been witnessed that consumers are becoming aware of their rights as provided by the Consumer Protection Act. It has now been able to fulfill the purpose of its enactment.
